Fight against fraud

Non Cash Xpress will never send you unsolicited email asking for your personal or confidential.confidential.information. Only provide this information when you are logged into your Cash Xpress online account at www.cash-xpress.ch. The safest way to do this is to type the URL in the address bar of your browser rather than clicking on a link embedded in an unsolicited email. Do not open emails and especially attachments from unknown recipients. If you receive a suspicious email claiming to be from Cash Xpress, please report it to us at info@cash-xpress.ch so that we can investigate. Similarly, if your personal or confidential information has been compromised, we recommend that you contact your financial institution immediately.

Please call Cash Xpress Customer Service at: 41 840 227 227 or write to info@cash-xpress.ch.

What is phishing? Phishing is a type of online fraud aimed at stealing your personal information such as your usernames, passwords, credit card details or secret questions and answers on a dummy Cash Xpress website. Typically, phishing is carried out through an email disguised to look like a real e-mail from Cash Xpress. The links in these e-mails direct you to a dummy website. which looks like the real online Cash Xpress website. .

Here are some things to look for in a phishing e-mail : Links to a website that asks you to verify your account information. Links to a website that asks for your bank account or credit card number, usernames and passwords. Threats to close the account if you do not verify your account information.

The best way to avoid becoming a victim of phishing is to be aware of common frauds. Likewise, Check the messages you receive carefully to see if they are phishing messages. Look for spelling mistakes (French is often a foreign language for fraudsters, spelling and grammar mistakes can be revealing clues) and check that the links in the e-mail really point to the correct site. And remember that if it's too good to be true, it's probably not true and may be a fraud.

If you think you have received a phishing e-mail, please do not hesitate to report it so that we can investigate.